At Own Lane Rentals (“Company,” “we,” “our,” or “us”), we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, or use our vehicle rental services.
By accessing or using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect personal information that you voluntarily provide when you reserve a vehicle, complete a contact form, communicate with us by phone or email, request customer support, or use our services. This information may include your name, email address, phone number, driver’s license information when required, billing or payment information, rental details, and any additional information you choose to provide.
We may also automatically collect certain non-personal information when you visit our website, including your IP address, browser type, device information, operating system, pages viewed, date and time of your visit, and general website usage information.
How We Use Your Information
We use the information we collect to process and manage reservations, respond to inquiries, provide customer support, communicate about your rental, improve our website and services, maintain website security, comply with legal obligations, and send promotional communications if you have chosen to receive them.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve your browsing experience, analyze website traffic, and enhance website performance. You can control or disable cookies through your browser settings, although some features of the website may not function properly if cookies are disabled.
Sharing Your Information
Own Lane Rentals does not sell, rent, or trade your personal information to third parties.
We may share your information with trusted service providers who assist us in operating our business, including website hosting providers, online booking platforms, payment processors, email service providers, and analytics services. These third parties are authorized to use your information only as necessary to perform services on our behalf.
We may also disclose your information when required by law or when necessary to protect our legal rights, property, or safety.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to safeguard your information, no method of electronic transmission or storage can be guaranteed to be completely secure.
Data Retention
We retain personal information only for as long as necessary to provide our services, fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
Third-Party Websites
Our website may contain links to third-party websites or services that are not operated by Own Lane Rentals. We are not responsible for the privacy practices or content of those external websites and encourage you to review their privacy policies before providing any personal information.
Your Privacy Rights
Depending on your location and applicable laws, you may have the right to access, update, correct, or request deletion of your personal information. You may also have the right to object to certain data processing activities or withdraw your consent where permitted by law.
To exercise any of these rights, please contact us using the information provided below.
Children’s Privacy
Our services are intended for individuals who are legally eligible to rent a vehicle. We do not knowingly collect personal information from children under the age of 18. If we become aware that such information has been collected, we will take appropriate steps to delete it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or services. Any updates will be posted on this page with a revised “Last Updated” date.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Own Lane Rentals
6874 Archibald Drive
Glen Burnie, MD 21061
Phone: (443) 744-7355
Email: ownlanerentals@gmail.com
Disclaimer: This Privacy Policy is provided for general informational purposes only and does not constitute legal advice. We recommend consulting a qualified legal professional to ensure your Privacy Policy complies with all applicable federal, state, and local laws relevant to your business.
